Toyota Financial Services Europe and Africa (TFS EA) recently detected unauthorized activity on systems at some of its locations. In order to investigate these activities and mitigate risks, TFS EA shut down certain systems and began working with law enforcement.

In most countries, TFS EA has begun restarting systems. The company is working to restore systems as quickly as possible and apologizes for any inconvenience caused to customers and business partners.

As of today, the incident is limited to TFS EA.

TFS EA prioritizes the security and privacy of the data it holds and will provide further updates in due course.

Toyota Financial Services Europe and Africa Detects Unauthorized Activity and Shuts Down Certain Systems

Toyota Motor Europe (TME) is responsible for the wholesale sales and marketing of Toyota, GR (Gazoo Racing) and Lexus vehicles and parts, as well as Toyota’s manufacturing and engineering operations in Europe. Since 1990, Toyota has directly employed more than 25,000 people in Europe and invested more than €11 billion. Toyota’s eight manufacturing plants in Europe are located in Portugal, the United Kingdom, France, Poland, the Czech Republic and Turkey. Around 16.5 million Toyota, GR and Lexus vehicles are currently on European roads and their drivers are supported by 28 national marketing companies and 53 countries (EU, UK, EFTA countries + Russia, Israel, Turkey and other Eastern European countries) In 2022, TME sold 1,080,975 vehicles in Europe with a market share of 6.4% market share.

Toyota believes that anything is possible if people can move freely. To achieve the goal of Mobility for All, Toyota is committed to creating safer, more connected, inclusive and sustainable mobility to fulfill its mission of Happiness for All. In Europe, TME has launched the KINTO mobility brand, offers a range of mobility services in 14 countries, and is expanding business-to-business sales and engineering support for zero-emission fuel cell products. Toyota is committed to achieving carbon neutrality in its European operations and contributing to the United Nations Sustainable Development Goals (SDGs). As a historical leader in CO2 reduction in Europe, TME aims to achieve a 100 percent reduction in CO2 emissions from all new vehicles in Western Europe by 2035 and will continue to offer a full range of electric powertrains, batteries and fuel cell electric vehicles through hybrids, plug-in hybrids to customers in the region.

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